Selected work

Different problems. The same principle: understand the system, then change it.

A selection of real products and operating systems across distinct sectors. Every project carries a different challenge and context, but each began by understanding the work before proposing the solution.

Project viewing lenses

Digi Pedia Arabic AI learning platform interface
AI education & knowledge 01
Digi Pedia logo

Digi Pedia

An Arabic knowledge platform helping professionals, creators, and entrepreneurs understand AI tools and put them to practical use.

  • AI literacy
  • Knowledge access
  • Learning community
The challenge
Arabic-speaking audiences needed an organized, current path from discovering tools to understanding them and choosing what fits their work.
What changed
The experience was organized around a curated tool directory, practical learning paths, community participation, and a sustainable access model.
Practical impact
A clearer path for Arabic-speaking audiences to discover, compare, and apply AI tools in practical contexts.
Wafaa education and nonprofit operating ecosystem
Education & nonprofit 02
Wafaa logo

Wafaa Ecosystem

A connected operating ecosystem bringing together administration, learning, finance, and giving for a nonprofit education organization.

  • Education operations
  • Nonprofit transformation
  • Service coordination
The challenge
Student, staff, finance, and donation work depended on manual records and separate paths that were difficult to coordinate.
What changed
Administrative, learning, financial, and donation journeys were connected in one digital environment after mapping their relationships and handoffs.
Practical impact
A more coherent operating model with clearer responsibilities and less dependence on fragmented paperwork.
Rannan caller-identification experience
Caller trust & communications 03
Rannan logo

Rannan

An Arabic caller-identification and unwanted-call protection experience with privacy-conscious community participation.

  • Trust & safety
  • Consumer utility
  • Community quality
The challenge
The product had to balance fast number lookup, information quality, privacy, and responsible community name corrections.
What changed
The journey was shaped around direct lookup, trusted contributions, clear correction and reporting paths, and safeguards for users.
Practical impact
Clearer caller context and a community-supported trust experience without giving up privacy.
Maazim gift ordering and delivery experience
Gifting commerce & delivery 04
Maazim logo

Maazim

An integrated experience for choosing gifts, tailoring their presentation, and coordinating purchase, preparation, and delivery.

  • Commerce operations
  • Order orchestration
  • Customer experience
The challenge
The challenge was to bring product choice, payment, preparation, and delivery into one clear journey without losing the service’s premium character.
What changed
The service was structured around discovery, customization, purchase, and fulfilment, with operating flows for orders, inventory, and delivery coordination.
Practical impact
A unified commerce experience that makes premium gifting easier to order and more orderly to prepare and deliver.
Rafid 360 humanitarian organization collaboration workspace
Humanitarian collaboration 05
Rafid 360 logo

Rafid 360

A central workspace helping development organizations connect, coordinate resources, and collaborate in an environment mindful of sensitive information.

  • Humanitarian coordination
  • Secure collaboration
  • Arabic-first experience
The challenge
Organizations’ efforts and information were spread across multiple channels while collaboration required responsible, clear resource sharing.
What changed
An Arabic-first environment brought together networking, resource coordination, and collaboration paths with close attention to privacy and access.
Practical impact
A clearer shared operating space for coordination across organizations and responsible information exchange.
Taifk at-home beauty service booking experience
Home beauty services 06
Taifk logo

Taifk

A service ecosystem connecting customers, providers, and operations for requesting and organizing at-home beauty services.

  • Service marketplace
  • Scheduling
  • Customer loyalty
The challenge
The journey had to coordinate appointments, provider availability, service fulfilment, payment, and loyalty across multiple participants.
What changed
Customer, provider, and operator roles were brought together with booking, scheduling, wallet, and loyalty journeys in one service model.
Practical impact
Easier booking for customers and clearer appointment and fulfilment coordination for providers and operators.
Bosalty destination discovery and trip planning experience
Tourism & experiences 07
Bosalty logo

Bosalty

A digital tourism platform connecting visitors in Saudi Arabia with experience providers while supporting destination discovery and trip planning.

  • Tourism experience
  • Trip planning
  • Provider network
The challenge
Visitors needed destination discovery, itinerary building, and provider connection in one experience, with a clear role for experience providers.
What changed
Connected visitor and provider journeys supported structured discovery, trip planning, and participation in tourism experiences.
Practical impact
A clearer path from inspiration to an organized trip, with a dedicated participation route for experience providers.
2060 Investments shareholder services experience
Shareholder services 08
2060 logo

2060 Investments

An organized digital environment for internal share trading among shareholders, with request tracking, reporting, and controlled access.

  • Shareholder services
  • Transaction workflow
  • Controlled access
The challenge
Internal trading requests needed greater transparency, clear identity checks, and an orderly path from request to completion.
What changed
The request and trading lifecycle was mapped around verification, clear statuses, follow-up, and reporting for shareholders and operators.
Practical impact
A more transparent and traceable way for shareholders and operators to manage internal transactions.